Cookie Policy

Welcome to the Trivo Path website. We strive to provide an exceptional educational experience, and part of that involves using cookies to enhance your interactions with our platform. This Cookie Policy aims to inform you about the types of cookies we use, why they are important, and how you can manage your cookie preferences.

Why Cookies Are Important

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. These files store information about your interactions with our site, such as login details or preferences. Cookies are stored either in your browser's memory (session cookies) or on your device's hard drive (persistent cookies). They serve various functions, from remembering your preferences to enabling certain website features.

Strictly Necessary Cookies

These cookies are essential for the core functionality of our educational platform. Without them, services like logging into your account, navigating through courses, and accessing secure areas of the site would be hampered. For instance, a session cookie might remember your login state as you move between pages, ensuring a seamless user experience.

Performance and Analytical Cookies

We utilize performance and analytical cookies to understand how users interact with our site. These cookies track metrics such as the number of visitors, the pages they visit, and the duration of their stay. This data helps us identify areas for enhancement, allowing us to improve the platform's usability and the educational content we provide. For example, if analytical cookies show that users frequently abandon a lesson at a certain point, we can investigate and make necessary improvements.

Functional Cookies

Functional cookies enable our platform to remember choices you make to provide a more personalized experience. These could include remembering your language preferences, favorite courses, or customized learning paths. For instance, by storing your preferred language, we can ensure that you view content in the language you are most comfortable with, thereby enriching your educational experience.

Targeting/Advertising Cookies

While Trivo Path primarily focuses on education, we may use targeting or advertising cookies to personalize content based on your interests. These cookies collect information about your browsing habits and preferences. For example, if you frequently explore math-related courses, we might suggest new math lessons or related educational materials tailored to your interests. This ensures that the content you see is relevant and engaging.

Benefits of an Optimized Experience

A cookie-enabled experience on Trivo Path enhances your overall interaction with the platform. By remembering your login details, preferences, and progress, cookies help create a smoother, more customized educational journey. For instance, personalized course suggestions based on your interest and progress can significantly enhance your learning efficiency. Cookies also enable real-time support features, ensuring you get help precisely when you need it.

Managing Your Cookie Preferences

User Rights and Control Options

As a user, you have the right to manage your cookie preferences. Privacy laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), empower you to control how your data is collected and used. This section will guide you through the steps to manage or restrict cookies on our platform, ensuring you retain control over your personal information.

Browser-Specific Instructions

Google Chrome

To manage cookies in Google Chrome, click on the three dots in the upper-right corner, go to "Settings," then "Privacy and security," and select "Cookies and other site data." From here, you can block or allow cookies and manage existing cookies.

Mozilla Firefox

In Firefox, click on the menu button, select "Options," then "Privacy & Security." Under the "Cookies and Site Data" section, you can choose to delete cookies, block them, or manage permissions for specific sites.

Safari

For Safari users, click on "Safari" in the menu bar, go to "Preferences," then "Privacy." Here, you can manage your cookie preferences, including blocking all cookies or allowing them from specific sites only.

Microsoft Edge

In Microsoft Edge, click on the three dots in the upper-right corner, navigate to "Settings," then "Privacy, search, and services." Under "Cookies and site permissions," you can manage your cookie settings, including blocking third-party cookies.

Platform's Cookie Management Tools

Trivo Path also offers its own cookie management tools. These tools allow you to customize your cookie preferences directly within our platform. To access these tools, navigate to our cookie settings page, where you can enable or disable specific cookie categories according to your preferences. This ensures that you have full control over your data while using our educational services.

Impacts of Disabling Cookies

Disabling cookies can have various impacts on your experience with Trivo Path. For example, if you disable strictly necessary cookies, you may face difficulties logging in or accessing certain secure areas of the site. Disabling functional cookies might result in the loss of personalized settings, such as language preferences or favorite courses. Understanding these impacts helps you make informed decisions about your cookie preferences.

Third-Party Cookie Management Tools

There are third-party tools and privacy extensions available that help you manage cookies across different websites. Tools like Privacy Badger or browser extensions such as Ghostery provide additional control over cookie settings and can be particularly useful for managing third-party cookies. We recommend using these tools to enhance your online privacy while ensuring that essential features of our educational platform remain functional.

Balancing Privacy and Functionality

Finding the right balance between privacy and functionality is crucial, especially for an online learning environment. While it's essential to protect your personal information, enabling certain cookies can enhance your educational experience by providing personalized content and smoother interactions. Consider your privacy needs and the benefits of an optimized learning platform when managing your cookie settings.

Additional Provisions

Data Retention Policies

We retain cookie-collected data for specified periods to ensure compliance with legal requirements and improve our services. For example, session cookies are deleted once you close your browser, while persistent cookies may remain on your device for up to a year to remember your preferences. These retention periods help us balance data utility with user privacy.

Security Measures

Trivo Path employs stringent security measures to protect cookie data. These safeguards include encryption, secure storage protocols, and regular security audits. For instance, we use HTTPS to encrypt data in transit and ensure that storage systems are regularly patched to prevent vulnerabilities. Our commitment to security helps protect your data from unauthorized access and breaches.

Integration with Broader Privacy Framework

Cookie data is integrated into our broader privacy framework to ensure comprehensive data protection. This includes mapping data flows, conducting impact assessments, and ensuring compliance with relevant privacy regulations. For instance, cookie data collected for performance tracking is anonymized and aggregated to maintain user privacy while still providing valuable insights.

Regulatory Compliance

We adhere to various privacy laws and frameworks to ensure regulatory compliance. This includes GDPR for our European users and CCPA for users in California. These regulations require transparent data practices, user consent, and robust data protection measures. Our compliance efforts are regularly reviewed to ensure that we meet all legal requirements, providing a secure and trustworthy platform for our users.

International Data Transfers

For educational efficiency, some cookie data may be transferred internationally. We ensure that these transfers comply with relevant data protection regulations, such as implementing standard contractual clauses for data transfers to countries outside the European Economic Area. This ensures that your data remains protected, even when transferred across borders.

Alternative Tracking Technologies

Web Beacons, Clear GIFs, and Pixel Tags

In addition to cookies, we may use web beacons, clear GIFs, and pixel tags to gather information about your interactions with our platform. These technologies operate by embedding tiny graphic files within our web pages or emails, which then track your actions. For example, a pixel tag in an email can tell us if you opened the email or clicked on a link, helping us measure the effectiveness of our communications.

Local Storage and Session Storage

We also use local storage and session storage to enhance your user experience. Local storage allows data to be stored locally on your device for a longer duration, while session storage keeps data only for the duration of your browsing session. These storage methods are used for various purposes, such as remembering your progress in a course or retaining your language preferences. Data in local storage remains until you delete it, whereas session storage data is cleared once you close your browser.

Device Recognition and Fingerprinting

Device recognition and fingerprinting technologies help us identify your device based on unique characteristics, such as screen resolution or browser type. These methods provide a way to recognize returning users, enhancing personalization and security. For instance, if you log in from a previously recognized device, we may provide quicker access to your account while ensuring that unauthorized devices are flagged for additional verification.

Server Logs and Server-Side Tracking

Our servers automatically record certain information when you visit our website through server logs and server-side tracking. This includes details like your IP address, browser type, and pages visited. These logs help us diagnose technical issues, ensure the security of our platform, and analyze usage patterns to improve our services. For example, if our logs show a spike in errors, we can investigate and resolve the underlying problem more efficiently.

User Control Options

We provide various options for you to manage these alternative tracking technologies. For instance, you can disable JavaScript in your browser to limit the functionality of web beacons and pixel tags. You can also clear your browser cache to remove local storage and session storage data. Understanding these control options helps you better manage your privacy while using our platform.

By understanding and managing your cookie preferences, you can enhance your experience on Trivo Path while protecting your privacy. Our commitment to transparency and user control ensures that you have the information needed to make informed choices about your data. Thank you for trusting Trivo Path with your educational journey.